Information and Communication Technology Program and Degree Options

The Associate of Applied Science Information and Communication Technology (ICT) degree provides the student with the foundation skills and knowledge for entry into the broad spectrum of ICT careers. It is designed to educate students in hardware and software areas including: business-class computer, convergent data/voice/media communication, computer network, Internet of Things, 3D Printing, unmanned aerial Systems (UAS) and robotics hardware. The program utilizes CISCO curriculum for most courses, including the core Cisco Certified Network Associate (CCNA) courses to prepare students for the certification exam.

This certificate prepares students for Healthcare ICT careers by teaching them the special needs of the healthcare industry including the Health Insurance Portability and Accountability Act; electronic health records; the universal protocol; and how to design, implement, monitor and troubleshoot networks in healthcare environments. This course complements the Cisco CCNA curriculum and is designed for students who would like to expand their networking abilities by developing specialized healthcare networking skills. Hands-on labs throughout the course help students gain practical experience, including procedural and troubleshooting labs, skills integration challenges and model building.

Upon completion of this certificate the student will be able to demonstrate skills, knowledge and training for employment in an information and communication technology help desk support position. Students learn the fundamentals of computer hardware and software, mobile devices, security and networking concepts, the responsibilities of the help desk technician and how to provide customer support.

This certificate is based on the Cisco CCNA Routing and Switching series of courses and prepares students for the Cisco Certified Network Associate exam. The CCNA certification prepares students for any entry-level networking career. Additional classes cover computers, information security, convergent communications technologies, best practice customer relations and workplace behavior.

Upon completion of the computer repair technician program, students will have the knowledge and skills to ensure the most secure and up-to-date IT infrastructure is in place for an organization or a client. Students will assemble and disassemble computers, manage the assessment, installation, maintenance, and repair of computers, utilizing networks as needed. A person in this role must be skilled in a variety of computer operating systems and utilize network functions. Computer repair technicians may work for an organization, specific clients, or a repair shop. The most common certifications for this skill level are the COMPTIA A+ and Network+ Certifications.