Q&A: Why did I get an error on my payment plan?

There are a few reasons you might have received an error on your payment through a payment plan: 

1. There may be an error in the bank account or debit/credit card number entered into ePay
2. The bank account or debit/credit card may have a daily limit which is lower than the payment amount
3. The bank account or debit/credit card may have insufficient funds for the payment amount
4. There have been two returned payments with the bank account on file. In this situation, you are removed from your payment plan and must use a different payment method to re-enter a payment plan